Student Loan Exit Interview Instructions

Heartland ECSI Student Loan Billing Service

STUDENT LOAN COLLECTIONS

Exit Interview: You are required to complete a Campus Based Student Loan Exit Interview if you have received campus based loans and one or more of the following items apply. 1) You drop below half time status while attending LLU 2) You take a leave of absence, withdraw, or graduate, 3) You need to obtain financial clearance for graduation purposes or request LLU services. Please note: The Campus Based Student Loan Exit Interview is separate and in addition to the one you are required to complete with the LLU Financial Aid Office.

Campus based student loan are: Federal Perkins, Health Professions, Primary Care, Loans for Disadvantaged Students, Nursing Student Loans, Nursing Faculty Loans, and LLU private institutional loans. If you would like copies of your promissory note(s) for your records, you may request them by emailing us at stlncoll@llu.edu. Please make sure to include your full name, social security number or school ID number, address, and list of promissory note copies needed in your request.

Heartland ECSI student loan billing service for campus based student loans: Student loan account information, download deferment, forbearance, cancellation forms, and update billing address, payment options. Instructions: Go to https://heartland.ecsi.net/, log on.

Resources

Contact information

If you have questions regarding your LLU campus based student loans, contact Heartland ECSI first. Call LLU Student Loan Office if Heartland ECSI refers you or if you have additional questions that Heartland ECSI is not able to assist you with.

Heartland ECSI Student Loan Billing Service
https://heartland.ecsi.net/
1-888-549-3274

Address for Borrower Correspondence and Forms

Address for Borrower payments

Loma Linda University
c/o ECSI
PO Box 1289
Moon Township PA 15108

Loma Linda University
c/o ECSI
PO Box 1287
Moon Township PA 15108