An LLU email account is activated for new students as soon as the acceptance process is completed with the written response to the acceptance from the student. Important information from the university will be sent to this email account. You are legally responsible for this information. It is imperative that you check this email often. See more information about your email account.
The PIN number for the Student Services web site is also generated at this time. If you have never received a PIN (personal identification number), please contact the Office of University Records by calling (909) 558-4508 or 1 (800) 422-4558 or sending an email to registrar@llu.edu. Your PIN will be mailed to you. For security reasons, PINs are not given out over the phone or via email so it's important to plan ahead. You must have a PIN to register online.
Set your browser to http://www.llu.edu/ssweb and log in using your PIN (six-digit number). From the main menu, select the Registration Portal.
The portal is personalized for you and your program. Be sure to check that you are listed in the correct program. The dates for your program's registration are found at the top of the page. Your registration status is shown in red. Be sure to complete the process before the posted deadline.
Each item shown with an empty box needs to be taken care of before registration is complete. A red check mark in the box indicates that the item has been completed. Click on the item to get further instructions as to what needs to be done. All holds will have to be cleared before you can sign up for classes. You will be asked to confirm your personal information every quarter.
Sign up for classes
A. Block programs:
Block programs are lock-step programs (e.g. dentistry, medicine, etc.) in which students have no choice of courses to take in a given quarter. Course information is sent to University Records before registration opens, and the classes are automatically assigned to the students in these programs. Check to see that you are in the appropriate block and then proceed to the next step. If you have registration holds at the time the block courses are assigned, yours will not be processed. When your holds have been removed, the block courses will be assigned to you within the next 24 hours or on the next business day. If you feel your block of courses is not correct, please contact your program director. This person will contact University Records to make any changes.
B. Non-block programs:
A non-block program is one in which the student works with his/her advisor to determine the best courses to take in a given quarter. Click on "Sign up for Classes." If you know the CRN (Course Reference Number - which is unique for the quarter), you may enter it directly. Otherwise, use the search feature to find the courses you need. Be sure to check the units you want if you are signing up for a variable unit course. The system will default to the least units available. Some courses have restrictions built in. If you encounter an error message while attempting to sign up for classes (e.g. a major restriction, prerequisites, or instructor signature required), you will need to contact your program to find out if you qualify to take this particular course. The program will have to contact University Records for an override. You will not be allowed to sign up for courses that require a Title Request Form, if you have not already processed this form at the Records Office.
Until you have financial clearance, you may change your course schedule as many times as you like.
Financial clearance - the final step in the registration process
Financial clearance means the student has sufficient resources to cover the cost of tuition, fees, and any prior balance on the account AND the student has authorized the new charges on the student account. Authorizing the charges also means the student is taking legal responsibility for the registration for this quarter.
Because of the legal implications, financial clearance MUST be requested by the student. No one else, including parents or spouses can do this for you. You may request financial clearance on the Registration Portal, or by calling Student Finance, coming in to the Student Services center in person, or requesting in writing that the quarter's charges be accepted.
Late registration
All students must obtain financial clearance at Student Finance one week prior to the first day of the quarter. If financial clearance is not obtained by this deadline, all courses will be dropped from the computer. Students will then have to sign up for classes again and complete the registration process by the last date to add classes: one week after the first day of the quarter. A $50 late registration fee will be posted to the student's account.
Web registration will close at 3:00 p.m. on the last day to register without a late fee for the standard term and again on the last day of late registration. This will allow students to financially clear before the office is closed at 4:00 p.m. Please note that classes will be dropped if financial clearance is not completed before Student Finance closes at 4:00 p.m. on those days.
Term dates
Courses listed in the course schedule will be taught during the Standard Term unless otherwise indicated. Refer to the registration and refund dates for these specific dates.
ID card validation
ID card validation is done electronically. Please be sure to register and clear with student finance EARLY. You will be denied charging privileges at the Campus Store, food service areas on campus, and telephone long distance usage at the dorms, as well as service privileges at the Drayson Center and the library, if you fail to complete registration for the subsequent quarter on/or before the last day of the current quarter.
Registration change request (add/drop form)
If you need to change your regsitration after obtaining financial clearance, the registration change request (add/drop) form (PDF) must be properly signed and in the Office of University Records before closing time on the designated date. Refer to the registration and refund dates pages. Even if a student does not attend a single meeting of a class for which s/he is registered, it is the student's responsibility to fill out a registration change request (add/drop) form (PDF) and submit it to the Office of University Records to officially drop the class.
When processing a registration change request (add/drop) form (PDF), all required signatures (including student finance) must be obtained before bringing the form to the Office of University Records. Signing the updated class schedule at the Office of University Records will be the final step in this process
Refund policy
Tuition refunds are calculated on a pro rata basis for up to 60 percent of the quarter with no refund after this point. This calculation is based on the day a withdrawal from a course or program is processed by University Records. Students who drop a course from a block program of courses receive no refund.
If a student drops a course after completing 10 percent of a class, the student will receive a 90 percent refund. Because refunds are based on a percentage of the class completed, the days on which these percentage refunds will change are determined by the length of the term in which the course is scheduled.
Refer to the registration and refund dates pages for specific dates and refund percentages.
Canceled courses
Any course that does not have sufficient enrollment will be canceled. If the department/school notifies the Office of University Records, students will be WITHDRAWN from the course by the Office of University Records. IT WILL BE THE STUDENT'S RESPONSIBILITY to determine if this affects his/her financial aid.
Course time change
If the time is changed for a course, and the student is not able to attend, IT IS THE STUDENT'S RESPONSIBILITY TO WITHDRAW FROM THE CLASS.
Enrollment status for in-progress grades
When an instructor assigns a grade of IP (In Progess) for a course, a Continuing Registration (CREG) is generated for the subsequent quarter. This generates an enrollment fee to allow the student to maintain student status and all the privileges attached to student status. The enrollment fee is paid every quarter irrespective of how many units a student has in the registration. If the CREG is the only course, the enrollment fee must still be paid and financial clearance must be obtained. Should a student fail to do this in a timely manner, he/she will lose his/her student status and the IP grade will become a UW. It is the student's responsibility to maintain student status every quarter.
Grades in research, thesis, and dissertation may be validated for immigration and loan deferments with a load validation request (PDF).
Requests for S/U grades
Submit a completed S/U grade request (PDF). Religion courses with 700 numbers are assigned S/U grades and require no request.
Petition for incomplete grades
An incomplete grade petition (PDF) must be submitted to each instructor at least one week before the course ends. Academic policy requires that the student attend at least 80 percent of a course to file an incomplete grade petition. The "I" will be recorded if the reason is valid according to University policy as outlined on the form. The "I" must be removed the following term.
Grades
Grades will be available to you via the web the morning after the date the grades are due from the faculty each quarter. To view your grades, log in at http://www.llu.edu/ssweb using your PIN. From the Main Menu, select the University Records menu. Then select View Grades.
Grade changes
Grade changes will be accepted from instructors during the succeeding term if the instructor made an error in arriving at or recording your grade. Be sure to check your grades on the web each quarter.
Your name
Your name as it appears on the personal information verification form will be used on all school documents including rosters, transcripts, certificates, and DIPLOMA. If you wish to change your name, submit a name change form (PDF) to the Office of University Records along with supporting documents. Diplomas are ordered three-and-a-half to four months in advance of the spring quarter graduation ceremony. A diploma replacement fee will be charged for all name changes affecting diplomas after the order is placed.
LLU transcripts
LLU transcripts are issued upon receipt of your signed request to the Office of University Records. Requests are accepted via fax ((909) 558-4879) or by mail and must be accompanied by the required fees AND your signature. Fee information and a transcript request form is available on the web.
Veterans
Students who wish to obtain veterans' benefits must notify the Office of University Records each year if they wish to be certified. A veteran cannot be certified until he/she registers.
Directed/independent study courses
Courses must be registered for at the BEGINNING OF THE TERM.
Independent study title request form
Directed study courses, including some research courses, require an independent study title request form (PDF). Courses requiring this form are identified on the course schedule. Once this form is received in the Office of University Records, authorization will be given for the student to register for the class online.
ANY STUDENT WHO HAS NOT COMPLETED REGISTRATION BY THE DATES SPECIFIED CANNOT RECEIVE ACADEMIC CREDIT FOR THE TERM.
Please send comments and questions to registrar@llu.edu.
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Last Revised: Tue, Feb 20, 2007
